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We wish we could welcome all dogs, but we do have some enrollment guidelines our clients have to follow. From vaccination to age requirements, there are a few things you should know before enrolling your dog in any of our programs. Fill out the form below to get the process started and read our FAQs about our enrollment requirements. We can’t wait to meet you and your pet!
Contact
Downtown Dogs San Jose
734 S 1st St
San Jose, CA 95113
Downtown Dogs Palo Alto
885 Commercial St
Palo Alto, CA 94030
infopa@downtowndogs.com
(650) 494-3647
FAQs
Downtown Dogs Enrollment Requirements
To be eligible for services, your dog must:
- Be fully vaccinated against Rabies, Distemper, Bordetella, and Canine Influenza
- Be at least four months old
- Be spayed/neutered if older than seven months
- Have previous off-leash experience with other dogs
- Have been a member of a family for at least two months
If you feel your dog meets the above requirements, the first step is to fill out an online application. Once we receive it, we will contact you within two business days to schedule a time for a temperament evaluation. In the meantime, we ask that you make sure your dog is current with their vaccinations (Rabies, Distemper, Bordetella, and Canine Influenza). You will need to provide proof prior to the evaluation. We will contact you via email with any questions and schedule a phone interview to go over your application in more detail. After the phone interview, we will schedule an in-person meet-and-greet to help ensure our daycare is the right fit for your pup.
For everyone’s safety, it is important that all dogs interact positively together. For this reason, we require that all dogs pass a temperament evaluation. We want to make sure that the dogs that attend Downtown Dogs are able to get along with humans (staff), large groups of dogs, and will be okay away from mom and dad. Dogs that are anxious, nervous, or frightened would not enjoy themselves. Most importantly, we want this to be a fun and safe experience for them.
Here’s a look at what to expect:
- When you arrive, we take a few minutes to let your pup get to know us.
- We take them in the back to start the evaluation process (owners stay in the lobby where they can get coffee, tea, and snacks).
- We first introduce two of our calmer pups to see how your dog does, then introduce some of our more active and excitable dogs.
- We will bring in approximately six to eight dogs total to the group.
- We will observe how your pup gives and takes correction from other dogs, anxiety levels and nervousness, their engagement level with the other pups, any toy aggression, how they allow us to handle their collar, and how they interact with treats in a group setting.
- We will then bring your pup back out to you and discuss how it went.
- If all goes well, we will review our policies, have you sign them, and then register your pet as a new client.
Evaluations take about 30 to 45 minutes and we schedule them by appointment only between the hours of 9:30am and 11:30am to ensure the right mix of dogs.
Your pup must be at least four months old for enrollment. Dogs must be spayed or neutered if they are over seven months.
Your dog must be up to date on all his vaccinations, including DAPP, Rabies, Bordatella, and Canine Influenza.
Yes, all dogs must pass a temperament evaluation to ensure a good fit. Here’s a look at what to expect:
- When you arrive, we take a few minutes to let your pup get to know us.
- We take them in the back to start the evaluation process (owners stay in the lobby where they can get coffee, tea, and snacks).
- We first introduce two of our calmer pups to see how your dog does, then introduce some of our more active and excitable dogs.
- We will bring in approximately six to eight dogs total to the group.
- We will observe how your pup gives and takes correction from other dogs, anxiety levels and nervousness, their engagement level with the other pups, any toy aggression, how they allow us to handle their collar, and how they interact with treats in a group setting.
- We will then bring your pup back out to you and discuss how it went.
- If all goes well, we will review our policies, have you sign them, and then register them as a new client.
Evaluations take about 30 to 45 minutes and we schedule them by appointment only between the hours of 9:30am and 11:30am to ensure the right mix of dogs.